Welcome to Gazera Travel’s Policies and Terms page. We’re committed to maintaining transparency and trust with our esteemed travelers. Below, you’ll find a detailed overview of our guidelines and conditions to ensure your travel experience is seamless and enjoyable.
1. Booking and Payment Policy:
- Reservation: A deposit is required to secure your booking. The amount will vary based on the selected itinerary.
- Final Payment: The remaining balance is due 30 days prior to the commencement of the tour unless otherwise specified.
- Accepted Payment Methods: We accept credit cards, bank transfers, and specified online payment gateways.
2. Cancellation and Refund Policy:
- More than 30 days prior to departure: Full deposit refund minus any transaction fees.
- 15-30 days prior to departure: 50% of the total trip cost.
- Less than 15 days prior to departure: No refund.
Please note that certain tours or packages may have unique cancellation policies. Ensure you’re aware of the specific terms related to your booking.
3. Travel Insurance:
- We strongly recommend all travelers to procure travel insurance covering medical emergencies, trip cancellations, lost luggage, and other unforeseen events. While we prioritize your safety, it’s essential to be prepared for any contingencies.
4. Itinerary Alterations:
- Gazera Travel reserves the right to modify or alter itineraries if necessary due to unforeseen circumstances or factors beyond our control. We guarantee that any changes will maintain the trip’s quality and essence.
5. Responsibility Clause:
- Gazera Travel and its associates act only as agents for the hotels, transport providers, and other services. We will not be held responsible for any loss, injury, damage, delay, or irregularity caused by events outside of our control.
6. Health and Safety Protocols:
- We continuously monitor health and safety guidelines and adjust our operations accordingly. Travelers are expected to adhere to any protocols put in place for the well-being of all involved.
7. Special Requirements:
- Travelers with specific needs or requirements, such as dietary restrictions or mobility concerns, are urged to inform Gazera Travel during the booking process to ensure accommodations are made.
8. Privacy Policy:
- At Gazera Travel, we value your privacy. Personal information provided is solely used for the purpose of your trip and is never shared, sold, or publicized. For a detailed overview, visit our Privacy Policy page.
9. Use of Media:
- On occasion, Gazera Travel may capture photos or videos during tours for promotional purposes. If you’d prefer not to be included, please inform your guide or our team beforehand.
Thank you for choosing Gazera Travel. We urge you to read and understand these terms and policies to ensure a smooth journey. Should you have any concerns or inquiries, don’t hesitate to contact our dedicated support team.